The Council takes the utmost care to process donations as per the instructions given by our donors, online and offline. However, in case of an unlikely event of an erroneous donation or if the donor would like to cancel his donation, the Council will respond to the donor within 30 working days of receiving a valid request for refund from the donor. The timely refund of the donation will depend upon the type of credit card/banking instrument used during the transaction. The donor will have to send the Council a written request for a refund within 1 days of making the donation to the Council’s official address or email info@upskillslearningcouncil.org along with payment receipt and person details necessary for initiating refund.

Upskills Learning Council is not obliged to make refunds and may, in its discretion, decline any requests for refund of donations, particularly if a tax exemption certificate has been issued